662b Privacy Policy

662b operates as an English-language online betting and gaming platform available at 662b.io, serving players located in Bangladesh. For the purposes of this Privacy Policy, "662b", "we", "us", and "our" refer to the operators of the 662b Platform.

This Privacy Policy applies to all personal data collected through the 662b website, mobile browser interface, customer support channels, and any other digital touchpoint through which you interact with 662b. By creating an account or using the 662b Platform, you acknowledge that you have read and understood this Privacy Policy.

662b collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party verification services. The categories of data collected include:

662b does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless directly required and explicitly consented to as part of a responsible gaming assessment.

662b uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 662b account, including processing login sessions, enforcing account security, and handling account closure requests.
• Payment Processing: To facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment partners.
• Identity Verification: To verify that you meet the 21+ age requirement and to comply with applicable know-your-customer (KYC) and anti-money-laundering (AML) obligations.
• Customer Support: To respond to your enquiries, complaints, and dispute resolution requests submitted via [email protected] or through on-platform support channels.
• Platform Personalisation: To tailor game recommendations, bonus offers, and promotional content (such as BPL betting alerts and Eid promotions) to your preferences and betting history.
• Responsible Gaming: To monitor account activity for signs of problem gambling and to implement deposit limits, cooling-off periods, or self-exclusion restrictions where requested or required.
• Fraud Prevention & Security: To detect and prevent fraudulent transactions, account takeovers, collusion, and other prohibited conduct as defined in the 662b Terms & Conditions.
• Platform Analytics: To analyse usage patterns, measure the performance of features and games, and improve the overall 662b user experience.
• Legal Compliance: To meet our obligations under applicable law, respond to lawful requests from authorities, and enforce our Terms & Conditions.

662b processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 662b — including account creation, payment processing, and game access — is carried out on the basis of contractual necessity.
• Legal Obligation: Where 662b is required by law to process your data — for example, for KYC, AML, or tax reporting purposes — processing is carried out on the basis of legal obligation.
• Legitimate Interests: Certain processing activities, including fraud detection, platform security, and usage analytics, are carried out on the basis of 662b's legitimate interest in operating a secure, fair, and commercially viable platform.
• Consent: Where 662b relies on your consent — for example, for sending optional marketing communications or for certain cookie categories — you may withdraw that consent at any time by contacting [email protected] or adjusting your browser settings.

662b does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — for the purpose of processing your BDT deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity Verification Services: Third-party KYC providers engaged by 662b to verify your identity and age in compliance with applicable AML regulations.
• Game Technology Providers: Licensed game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may receive session and technical data necessary to deliver game content to you. These providers are contractually bound to handle data securely.
• IT & Infrastructure Providers: Cloud hosting, content delivery, and security service providers engaged by 662b to operate and protect the Platform. All such providers are contractually required to maintain data confidentiality.
• Legal & Regulatory Authorities: 662b may disclose your personal data to law enforcement, regulatory bodies, or courts where required by law, court order, or applicable regulatory obligation.

Any third party receiving your personal data from 662b is required to process that data in a manner consistent with this Privacy Policy and applicable data protection standards.

662b takes particular care in handling financial data. The following principles govern how payment information is processed on the 662b Platform:

• 662b does not store full bKash, Nagad, or Rocket account credentials. Payment references are tokenised and stored in encrypted form.
• Bank account numbers and card details submitted for bank transfer deposits are stored only in encrypted form and are accessible only by authorised payment processing staff.
• All payment transactions are processed over encrypted TLS connections. No financial data is transmitted in plain text at any stage.
• Transaction history (deposit and withdrawal records) is retained for a minimum of five years to comply with applicable financial recordkeeping and AML obligations.
• Withdrawal requests are verified against the source payment method to prevent money laundering and ensure funds are returned to their legitimate owner.

662b uses cookies and similar technologies (including local storage and session storage) to operate and improve the Platform. The cookies used by 662b fall into the following categories:

• Essential Cookies: Required for core platform functions such as maintaining your login session, remembering your language preference, and processing bets. These cannot be disabled without impairing your ability to use the Platform.
• Performance Cookies: Used to collect anonymised data about how Players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This data helps 662b improve the platform experience.
• Functional Cookies: Used to remember your preferences, such as your preferred deposit method or game filter settings, to provide a more personalised experience on return visits.
• Analytics Cookies: Used by 662b's internal analytics tools to understand aggregate usage patterns, measure the effectiveness of promotional campaigns, and optimise the Platform.

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the 662b Platform, including the ability to maintain a login session.

662b retains your personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal retention requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 662b, plus a minimum of five years following account closure, to meet AML and financial recordkeeping obligations.
• Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Identity Verification Documents: Retained for a minimum of five years from the date of verification, or longer if required by applicable law.
• Customer Support Communications: Retained for a minimum of two years from the date of the last communication in a support thread.
• Usage and Technical Data: Retained in anonymised or aggregated form indefinitely for platform analytics. Raw logs are deleted after 90 days.
• Marketing Consent Records: Retained for as long as you have an active marketing consent on file, plus a reasonable period after withdrawal for compliance auditing.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request early deletion of your data, 662b will honour that request to the extent permitted by legal and regulatory retention obligations.

As a 662b player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request".

• Right of Access: You may request a copy of the personal data that 662b holds about you. Requests are fulfilled within 30 days of receipt.
• Right to Rectification: If any personal data held by 662b is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing. Erasure requests are subject to 662b's legal retention obligations.
• Right to Restrict Processing: You may request that 662b limits the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to 662b, where processing is based on consent or contractual necessity.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for personalisation. You also have an unconditional right to opt out of direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of prior processing.

662b implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 662b Platform.
• Encryption at rest for all stored personal data, financial records, and identity verification documents.
• Role-based access controls ensuring that 662b staff can only access personal data strictly necessary for their job function.
• Regular security assessments and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for internal administrative access to systems holding personal data.
• Incident response procedures enabling 662b to detect, contain, and notify affected players of any data breach in a timely manner.

While 662b applies industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for notifying 662b immediately at [email protected] if you suspect your account has been compromised.

The 662b Platform is strictly intended for adults aged 21 years and above. 662b does not knowingly collect personal data from any individual under the age of 21. If you are a parent or guardian and believe that a minor has provided personal data to 662b and registered an account, please contact [email protected] immediately.

Upon confirmation that an account holder is under 21, 662b will immediately close the account, void all associated wagers and balances, delete all personal data associated with the account to the extent permitted by law, and report the matter in accordance with applicable legal requirements.

The 662b Platform may contain references to third-party payment providers, game studios, and support resources. This Privacy Policy applies solely to data collected and processed by 662b through the 662b.io Platform. It does not extend to any third-party websites, applications, or services that you may access via links from the Platform.

662b is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services you access, including your mobile financial service provider (bKash, Nagad, Rocket, or Upay) and your bank.

662b reserves the right to update or modify this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised, and where reasonably practicable, registered players will be notified via their registered email address.

Your continued use of the 662b Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you should stop using the Platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 662b, please contact our support team using the details below. All privacy communications are handled in English.

• Privacy Support Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request"
• Response Time: Within 10 business days (Bangladesh Standard Time, UTC+6)
• Language: English

662b is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy concern, you may have recourse to applicable data protection authorities.